Privacy Policy

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

01 · Purpose

How We Use Data

We use personal data to provide and maintain the website, process real estate transaction requests, manage accounts, communicate with users, verify identity, detect and prevent fraud or misuse, improve site performance, maintain records, and comply with legal and contractual obligations. We may also use data to support customer service and to administer notices, updates, and security controls.

Processing is limited to operating the site and supporting transaction-related services.

02 · Sharing

Service Providers

We may share personal data with vendors and other service providers that support hosting, security, analytics, document handling, communications, payment processing, and transaction administration. These parties are expected to use the information only for the services they provide to us and to maintain appropriate safeguards.

Service providers receive only the information needed to perform contracted functions.

03 · Legal basis

Legal Disclosures

We may share personal data to comply with law, respond to lawful requests, protect rights and safety, investigate fraud or security incidents, or support the establishment, exercise, or defense of legal claims. We may also disclose information when necessary to complete a transaction or carry out instructions you have given us.

We disclose information only when a legal basis or operational need supports the transfer.

Data We Collect

We may collect identifiers, contact details, property and transaction information, account credentials, payment-related records, communications, device and browser data, and usage activity. In a real estate transaction setting, this may include information needed to prepare, review, submit, track, or support transaction processing and related service requests.

The categories of data collected depend on how users interact with the site and related transaction tools.

How We Collect Data

We collect personal data directly from users when they create accounts, submit forms, upload documents, or communicate with us. We also receive information from transaction participants, affiliated service providers, and automated systems that record technical and usage data when the site is accessed or used.

Information may come from users, counterparties, service providers, and system logs.

Cookie Types

Our site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. Some cookies are session-based and expire when the browser closes, while others remain for a longer period unless removed.

We use a limited set of cookies for operation, preferences, and basic analytics.

Cookie Controls

You may control cookies through your browser settings and, where available, through site-level preference tools. If cookies are disabled, some features may not function as intended, including saved preferences, session continuity, and certain analytics functions.

Browser settings and similar tools can be used to limit or remove cookies.

User Rights

Your Rights

Depending on your location and the type of data involved, you may have rights to access, correct, delete, or receive a copy of certain personal data, and to object to or restrict some processing where applicable. We may need to verify your identity before acting on a request.

Available rights depend on the nature of the request and applicable law.

Requests

Submitting Requests

To make a privacy request, use the contact details in this policy and describe the nature of your request with enough detail for us to locate the relevant records. We may decline or limit a request where permitted by law, including where the request affects another person's rights or our legal obligations.

Requests are reviewed for identity, scope, and legal exceptions before we respond.

Data Retention

We retain personal data for the period reasonably necessary to provide services, complete transactions, maintain business records, resolve disputes, enforce agreements, and meet legal, tax, or accounting requirements. When data is no longer needed, we delete it, de-identify it, or archive it in a limited-access format as appropriate.

Records are kept only as long as needed for the stated purpose and related legal obligations.

Policy Updates

Policy Changes

If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version becomes effective when posted unless a later effective date is stated.

We may revise this policy when our practices, services, or legal obligations change.